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    Mac Release Notes
    • 23 Sep 2025
    • 26 Minutes to read
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    Contents

    Mac Release Notes

    • Updated on 23 Sep 2025
    • 26 Minutes to read
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    Article summary

    Every Retrospect release includes numerous bug fixes, as we continue to improve the product's stability, performance, and features. Listed below are a number of resolved issues that our customers have encountered. As always, don't hesitate to contact our support team to report an issue or to check on the status of a known issue. For more information about new features, see What's New.

    Mac 19.5.0.153 – September 22, 2025

    Versions

    • Mac console – 19.5.0.153

    • Mac engine – 19.5.0.153

    • Mac client – 19.5.0.153

    • Windows client – 19.5.0.153

    • Linux client – 19.1.1.102

    • Script Hooks – 20230816

    Engine

    • REMOVED macOS Mountain Lion 10.8.x is no longer supported. To back up macOS 10.8.5, use Retrospect 19.4 Client with either Linux Engine 20.0 or Windows/Mac Engine 19.4.

    • NEW Support for macOS Tahoe 26 - Certified September 22, 2025

    • NEW Support HPE Storage 1/8 G3 Tape Autoloader

    • IMPROVED More concise low level cloud storage error log (#10450)

    • FIXED Unable to browse or back up Linux Client with volumes that have long filesystem mount option string (#10456)

    • FIXED Scheduled groom fails on encypted backup set or storage group (#10453)

    • FIXED When getting user or RDB files from cloud storage with versioning enabled, get the current version instead of the earliest (#10451)

    • FIXED In some cases call stack is missing in assert log (#10455)

    Console

    • REMOVED macOS Mountain Lion 10.8.x is no longer supported

    • NEW Support for macOS Tahoe 26 - Certified September 22, 2025

    Client

    • REMOVED macOS Mountain Lion 10.8.x is no longer supported. To back up macOS 10.8.5, use Retrospect 19.4 Client with either Linux Engine 20.0 or Windows/Mac Engine 19.4.

    • NEW Support for macOS Tahoe 26 - Certified September 22, 2025

    Mac 19.4.0.134 – September 15, 2024

    Versions

    • Mac console – 19.4.0.134

    • Mac engine – 19.4.0.134

    • Mac client – 19.4.0.134

    • Windows client – 19.4.0.134

    • Linux client – 19.1.1.102

    • Script Hooks – 20230816

    Engine

    • NEW Support for macOS Sequoia (15) - Certified September 15, 2024

    • FIXED Storage Group Backup Transfer aborts when encountering an incomplete backup (#10430)

    • FIXED Unable to scan certain versions of OneDrive folder on Windows Client (#10420)

    • FIXED When upload to cloud encounters an error, in some cases it should be retried (#10428)

    • FIXED Backup error -1010 when cloud storage path contains whitespaces (#10434)

    • FIXED Should exclude file on Windows Client with the Unpinned attribute only if it is synchronized to cloud (#10439)

    • FIXED Unable to access S3-compatible clouds using secret key containing the “=” character (#10442)

    • FIXED Compatibility issues with Scality ARTESCA cloud storage (#10443)

    • FIXED Assertion failure at "tyce.cpp-XXX", tyceCheckDL

    Console

    • NEW Support for macOS Sequoia (15) - Certified September 15, 2024

    Client

    • NEW Support for macOS Sequoia (15) - Certified September 15, 2024

    Mac 19.3.0.132 – March 12, 2024

    Versions

    • Mac console – 19.3.0.132

    • Mac engine – 19.3.0.132

    • Mac client – 19.3.0.132

    • Windows client – 19.3.0.132

    • Linux client – 19.1.1.102

    • Script Hooks – 20230816

    Engine

    • IMPROVED Modifying Storage Group properties can take a long time to complete (#10398)

    • FIXED Error -1001 when backing up OneDrive files on Windows Client in some cases (#7539)

    • FIXED After a Dropbox connection error, automatic retry doesn’t establish a new connection in some cases (#10389)

    • FIXED Could not extend the immutable retention period of all past backups in cloud Storage Group (#10422)

    • FIXED Scanning incomplete, error -1020 (sharing violation) when using Open File Backup on Windows Client (#10418)

    Mac 19.2.0.122 – October 18, 2023

    Versions

    • Mac console – 19.2.0.122

    • Mac engine – 19.2.0.122

    • Mac client – 19.2.0.122

    • Windows client – 19.2.0.122

    • Linux client – 19.1.1.102

    • Script Hooks – 20230816

    Engine

    • NEWSupport for macOS Sonoma (14.0) - Certified September 26, 2023

    • NEWMedia sets no longer created as Storage Groups by default

    • FIXEDObject locking retention date is now set during backup set transfer (#10318)

    • FIXEDBackups to Dropbox no longer fail when the connection times out (#10387 / Verify/Restore error) - See details

    • FIXEDStorage Group new member data is now always saved to all sub-sets (#10319)

    • FIXEDNo longer report Unknown Mac error when trying to open offline cloud files (#10349)

    • FIXEDUnwanted Public/Private keys no longer created on startup (#10351)

    • FIXEDStop reporting erroneous files no longer present message during backup (#10374)

    • FIXEDFixed assert when internal local volume list maxes out (#9895)

    • FIXEDFixed bad line endings in some Script Hooks example files (#10341)

    Console

    • NEWCan now Forget licenses in License preference pane

    • IMPROVEDClient update now defaults to correct .rcu file directory(#10345)

    • FIXEDNow reporting all licenses are already in use when adding client with a public key (#10348)

    Client

    • NEWMac Client: Support for macOS Sonoma (14.0) - Certified September 26, 2023

    • IMPROVEDWindows Client: System tray app now works with high DPI resolutions (#10358)

    • FIXEDMac Client: Fixed issue where clients would go to sleep early in a backup (#6162)

    • FIXEDWindows Client: Fixed password issue when adding clients that had been re-installed (#10356)

    • FIXEDWindows Client: Fixed issue where public key file was ignored if client already used a password (#10383)

    Mac 19.1.1.110 – July 11, 2023

    Versions

    • Mac console – 19.1.1.110

    • Mac engine – 19.1.1.110

    • Mac client – 19.1.1.110

    • Windows client – 19.1.1.110

    • Linux client – 19.1.1.102

    • Script Hooks – 20230816

    Engine

    • IMPROVEDCan now back up OneDrive files in Windows 11 (#10316)

    • FIXEDAfter upgrade, first backup of client source no longer backs up unchanged files (#10300)

    • FIXEDEditing Cloud storage group member no longer results in backups going to root of bucket (#10296)

    • FIXEDRemembered catalog files now display correct size (#10266)

    • FIXEDBackups to Backblaze S3 media sets no longer report misleading HTTP errors (#10304)

    • FIXEDFixed issue with log messages relating to macOS 14 Sonoma (#10329)

    • FIXEDScript Hooks: Fixed line endings on macOS shell scripts (#10341)

    Client

    • IMPROVEDLinux Client: Now supports Rocky Linux and other new distributions - See details

    • FIXEDLinux Client: Client installer can now open firewall on all distributions (#10340)

    • FIXEDMac Client: Fixed issue with log messages relating to macOS 14 Sonoma (#10329)

    • FIXEDWindows Client: Can now back up OneDrive files in Windows 11 (#10316)

    Mac 19.1.0.219 – December 22, 2022

    Versions

    • Mac console – 19.1.0.219

    • Mac engine – 19.1.0.219

    • Mac client – 19.1.0.219

    • Windows client – 19.1.0.320

    • Linux client – 19.1.0.102

    Engine

    • NEWSupport for Retrospect Cloud Storage

    • NEWBackup Comparison for Anomaly Detection

    • NEWOS Compliance Monitoring through Retrospect Management Console

    • NEWRansomware Protection: Flexible Immutable Retention Periods

    • NEWCloud Backup: Microsoft Azure for Government

    • NEWMulti-Factor Authentication Option

    • NEWConfiguration File Encryption Option

    • NEWStorage Groups: Subset Rebuild

    • NEWRecycle Script Option

    • NEWSuppport for LTO-9 Tapes

    • IMPROVEDImproved Performance for Cloud Backup using Multi-Part Upload

    • IMPROVED4+ GB File Support for Cloud Replication

    • IMPROVEDBack up the same local drive with multiple scripts simultaneously

    • IMPROVEDDuplicate/Copy the same local drive with multiple scripts simultaenously

    • IMPROVEDAnomaly Detection enabled by default

    • IMPROVEDStorage Groups: Groom scripts run simultaneously for all subsets

    • IMPROVEDIncrease maximum execution units from 16 to 64

    • IMPROVEDSupport: Export log/operation files with configuration files

    • FIXEDSources: Fixed issue where Retrospect did display NTFS drives on macOS Monterey (#10019)

    • FIXEDSources: Fixed icon issue in German (#9419)

    • FIXEDSources: Fixed issue with clock offsets (#10047)

    • FIXEDCloud Backup: Fixed issue where new member is incorrectly added during media request (#10138)

    • FIXEDStorage Groups: Fixed issue with backed up to members marked as lost (#10233)

    • FIXEDSources: Fixed issue with external ExFAT USB volumes in macOS Ventura (#10236)

    • FIXEDRestore: Fixed multiple errors restoring Finder info to DOS volumes on macOS Ventura (#10239)

    • FIXEDCloud Backup: Fixed issue where new member is incorrectly added during media request (#10138)

    • FIXEDStorage Groups: Fixed issue with backed up to members marked as lost (#10233)

    • FIXEDCloud Backup: Fixed support for Backblaze's Default Retention Policy (#9821)

    • FIXEDSubscriptions: Fixed issue where expiration date not displayed in all cases (#8805)

    • FIXEDRebuild: Fixed performance issue on cloud backup sets (#9214)

    • FIXEDBackup: Fixed issue where the last successful backup date not stored after recycle (#9245)

    • FIXEDReporting: add "Immutable Until" for all backup reports (#9281)

    • FIXEDProactiveAI: Fixed issue where policy paused while script being edited (#9860)

    • FIXEDProactiveAI: Fixed issue where policy stops using all available execution units (#10244)

    • FIXEDBackup: Fixed remaining issues with DST and "error -2249 (could not find session)" (#10246)

    • FIXEDLogging: Better reporting for using cloud storage with default retention date and immutable backups (#9943)

    • FIXEDStorage Groups: Fixed issue with restore when selecting catalog for storage group rather than subset (#9961)

    • FIXEDCloud Data Protection: Fixed issue where files in subvolume had unexpected modification date (#9963)

    • FIXEDCloud Data Protection: Fixed UI issues with dates (#10004)

    • FIXEDGrooming: Fixed issue with grooming out files based on a selector (#10034)

    • FIXEDCloud Data Protection: Fixed issue duplicating a zero-byte file (#10036)

    • FIXEDNAS Backup: Handle incorrect dates from some NAS volumes to enable matching unchanged files (#10055)

    • FIXEDCloud Data Protection: Fixed issue with restoring certain files to cloud (#10129)

    • FIXEDStorage Groups: Fixed issue with adding a subset catalog without the main catalog (#10130)

    • FIXEDScheduling: Fixed issue with day-of-the-week scheduling at 9:00am in certain time zones (#10134)

    • FIXEDSQL Backup: Fixed issue where database clients become unlicensed when busy (#10172)

    • FIXEDAnomaly Detection: Fixued issue where lost members can invoke error (#10234)

    • FIXEDBackup: Fixed issue with backing up data to sets with lost members (#10235)

    • FIXEDScripts: Fixed issue with "Check Script" when source is a folder (#10245)

    • FIXEDRestore Preflight: Fixed issue with export missing some .rdb file names (#10257)

    • FIXEDImmutable Backups: Fixed issue with transfers from immutable set to local disk set (#10271)

    • FIXEDTransfer Backups: Fixed issue with DST and with recycling source set despite an execution error (#10273)

    • FIXEDEmail Notifications: Fixed issue with Microsoft Office 365 for "Failed to read beginning of SSL/TLS record" (#10267)

    Client

    • IMPROVEDMac Client: New "Export Support Logs to Desktop" button in "System Preferences" > "Advanced"

    • FIXEDMac Client: Fixed issue with log messages relating to macOS Ventura (#10237)

    • FIXEDMac Client: Fixed issue where client treated Time Machine snapshots as regular volumes (#10277)

    • FIXEDLinux Client: Resolved issue running client alongside Docker (#7547)

    • ALERTWindows Client: EOL notice for 32-bit client version - See details

    Mac 18.5.3.142 – May 22, 2022

    Versions

    • Mac console – 18.5.3.141

    • Mac engine – 18.5.3.141

    • Mac client – 18.5.3.141

    • Windows client – 18.5.3.142

    • Linux client – 18.5.3.102

    Engine

    • NEWSupport for macOS Ventura (13.0) - Certified October 24, 2022

    • FIXEDAlibaba Cloud: Fixed issue where using immutable backups with per-object retention generated an error (#9986)

    • FIXEDAlibaba Cloud: Added support for creating bucket with retention policy (#9987)

    • FIXEDProactiveAI: Fixed issue where ProactiveAI did not alternate between different destinations in Storage Groups (#9995)

    • FIXEDAzure: Fixed issue where rebuild cloud set on Azure shows Immutable Retention date off by time difference from UTC (#9996)

    • FIXEDProactiveAI: Fixed issue where ProactiveAI activities showing wrong destination name for Storage Group in Windows UI (#10005)

    • FIXEDTape Rebuild: Fixed "Can't create session, error -2249 (could not find session)" error during catalog rebuild (#10030) - See details

    Client

    • NEWMac Client: Support for macOS Ventura (13.0) - Certified October 24, 2022

    • FIXEDLinux Client: Fixed "./retroclient -setpass newpass" command (#9983)

    • FIXEDLinux Client: Fixed issue where new installations did not prompt for password creation (#10022)

    • ALERTWindows Client: EOL notice for 32-bit client version - See details

    Mac 18.5.2.120 – March 22, 2022

    Versions

    • Mac console – 18.5.2.120

    • Mac engine – 18.5.2.120

    • Mac client – 18.5.2.120

    • Windows client – 18.5.2.136

    • Linux client – 18.0.0.103

    Engine

    • IMPROVEDAnomaly Detection: Added detailed logging for anomales

    • IMPROVEDAnomaly Detection: Suppress alerts for rolling synthetic full backups

    • FIXEDImmutable Backups: Clarified immutable retention expiration log message (#9980)

    • FIXEDDaylight Saving Time: Fixed "Trouble matching, error -2249 (could not find session)" error during snapshot transfer (#9981) - See details

    • FIXEDClient Backup: Fixed engine issue where client errors during building snapshot phase stops the entire script (#9968)

    • FIXEDManagement Console: Fixed issue where duplicate scripts had destination mode incorrectly updated (#9964)

    • FIXEDBackup: Fixed issue where Retrospect did not show internal drives when paths matched a share (#9940)

    • FIXEDScript Hooks: Fixed issue where intervention file was not deleted (#9873)

    • FIXEDTransfer Backup Sets: Fixed issue where "Can't access Backup Set, error -703 (need a user-entered password, but can't ask)" error was shown (#9766)

    • FIXEDSources: Fixed issue where favorite folders on Mac clients did not show up until engine restart (#9681)

    • FIXEDBackup: Fixed issue where engine crashed in rare instances when Linux client connection unexpectedly died (#9969)

    Mac 18.5.1.101 – February 15, 2022

    Versions

    • Mac console – 18.5.1.101

    • Mac engine – 18.5.1.101

    • Mac client – 18.5.1.101

    • Windows client – 18.5.1.101

    • Linux client – 18.0.0.103

    Engine

    • NEWAnomaly Detection - See details

    • NEWSupport for LTO-9

    • NEWImmutable Backups: Support for Microsoft Azure Version-Level Locking

    • NEWImmutable Backups: Bucket Creation Support for Object Lock

    • FIXEDProactiveAI: Clarified error message where ProactiveAI is paused if script is opened for edit (#9860)

    • FIXEDBackup: Fixed issue where user needs to re-enter encryption password when running Copy Backup script (#9766)

    • FIXEDRemote Backup: Fixed issue where Retrospect did not timeout after remote client disappeared (#9868)

    • FIXEDGrooming: Fixed error -2264 when grooming backups of email account (#9870)

    • FIXEDRestore: Fixed crash using Search for files with backup of the system volume (#9876)

    Client

    • NEWLinux Client: Support for intervention file in Script Hooks - See details

    Mac 18.2.2.242 – December 21, 2021

    Versions

    • Mac console – 18.2.2.242

    • Mac engine – 18.2.2.242

    • Mac client – 18.2.2.242

    • Windows client – 18.2.2.242

    • Linux client – 18.0.0.103

    Engine

    • FIXEDRebuild: Fixed issue where certain snapshot error during rebuild would stop the rebuild (#6634)

    • FIXEDClients: Fixed issue where re-installed client needed to be removed and then added again (#9014)

    • FIXEDBackup: Fixed "elem.cpp-1107" crash when backing up macOS sources with "Match only files in same location/path" enabled (#9847)

    • FIXEDTransfer: Fixed "arc.cpp-5798" crash during a transfer that started with a recycle (#9851)

    • FIXEDTransfer: Fixed "-2241 (Catalog File invalid/damaged)" error during certain transfers (#9852)

    Console

    • FIXEDScripts: Fixed issue where under rare conditions, scripts would not show up (#9839)

    Mac 18.2.1.241 – November 16, 2021

    Versions

    • Mac console – 18.2.1.241

    • Mac engine – 18.2.1.241

    • Mac client – 18.2.1.241

    • Windows client – 18.2.1.241

    • Linux client – 18.0.0.103

    Engine

    • NEWSupport for Nexsan Unity 7.0 MinIO with Immutable Backups

    • FIXEDDaylight Saving Time: Fixed issue where Retrospect sent too many emails due to time change (#9831)

    • FIXEDDaylight Saving Time: Fixed issue where scripts started one hour early when DST ends (#9830)

    • FIXEDDaylight Saving Time: Fixed issue where engine crashed during media verification due to DST (#9832, #9800)

    • FIXEDBackup Transfer: Fixed engine crash during snapshot transfer due to bad catalog file (#9807)

    • FIXEDLogging: Reduced "Can't copy block level incremental backup file" logging (#9523)

    • FIXEDLogging: Reduced "wait time exceeded" logging (#9806)

    • FIXEDLogging: Fixed "Can't compress Catalog File for Backup Set" logging (#9833)

    • FIXEDLogging: Fixed incorrect logging of media action (#9775)

    • FIXEDStorage Groups: Fixed issue where rebuild will fail if .rdb files not in expected location (#9560)

    • FIXEDStorage Groups: Fixed rebuild issue where subsets are removed from different storage group (#9808)

    • FIXEDBackup Report: Fixed issue where certain ProactiveAI backups were linked to the incorrect destination (#9774)

    • FIXEDLTFS: Fixed issue where LTFS tape volumes were not displayed (#9810)

    • FIXEDCloud Storage: Removed incorrect "Trouble deleting files, error -1101 (file/directory not found)" log message (#9778)

    • FIXEDCloud Storage: Fixed rebuild for S3-compatible sets failing for 'Host not found or network unavailable' error (#9715)

    • FIXEDBackup: Improved performance of matching for certain use cases (#9818)

    • FIXEDLicensing: Fixed crash for rare workflow (#9820)

    Client

    • FIXEDMac Client: Fixed "Unsupported version" logging issue in macOS Monterrey (#9838)

    Mac 18.2.0.168 – September 29, 2021

    Versions

    • Mac console – 18.2.0.168

    • Mac engine – 18.2.0.168

    • Mac client – 18.2.0.168

    • Windows client – 18.2.0.174

    • Linux client – 18.0.0.103

    Engine

    • NEWSupport for macOS Monterey

    • NEWCloud Backup Certification for IBM ICOS

    • IMPROVEDImproved Ransomware Protection with Version-Aware Restore

    • IMPROVEDImproved Dropbox Support with Short-Lived Token Support and Better Security through PKCE - See details

    • IMPROVEDBandwidth Limit Options Support for Cloud Data Protection Support

    • FIXEDBackup Verification: Fixed issue where media verification disabled immutable retention policy (#9762)

    • FIXEDBackup Set: Fixed "member index is wrong" error when trying to edit member for a storage group in rare cases (#9606)

    • FIXEDRebuild: Fixed catalog rebuild error when a backup is in Daylight Saving Time (DST) but the current time isn't, or vice versa (#9760)

    • FIXEDBackup Transfer: Fixed error copying a backup that is in DST when the current time isn't, or vice versa (#9656)

    • FIXEDBackup Transfer: Fixed crash when grooming a cloud set in rare cases (#9573)

    • FIXEDRansomware Protection: Fixed log errors when grooming backup set with a retention policy (#9425)

    • FIXEDAuto-Updates: Fixed issue where automatic upgrades are displayed for more than one version (#9512)

    • FIXEDProactiveAI: Fixed issue where disconnected external drives would generate failed activities (#9575)

    • FIXEDProactiveAI: Fixed crash when source check threads hang (#9684)

    • FIXEDProactiveAI: Fixed rare crash during client scan (#9663)

    • FIXEDNAS Backup: Fixed issue where cancelling the password prompt for a network share does not stop execution (#9586)

    • FIXEDAzure: Fixed rare crash when Retrospect fails to connect to Azure (#9736)

    • FIXEDCloud Data Protection: Fixed "Trouble deleting files, error -1021 (data overflowed expected amount)" error when duplicating to a Google Cloud bucket (#9758)

    Client

    • NEWWindows Client: Support for Windows 11

    Mac 18.1.1.120 – June 24, 2021

    Versions

    • Mac console – 18.1.1.120

    • Mac engine – 18.1.1.120

    • Mac client – 18.1.1.120

    • Windows client – 18.1.1.106

    • Linux client – 18.0.0.103

    Engine

    • IMPROVEDRetrospect Management Console Integration with Microsoft Azure Blob Storage

    • FIXEDProactiveAI: Fixed issue where failed activities would appear for disconnected data sources with -530 errors (#9486)

    • FIXEDGrooming: Fixed rare crash for grooming with versioned cloud buckets (#9493)

    Client

    • NEWWindows Client: Support for Windows Server 2022

    Mac 18.1.0.113 – June 17, 2021

    Versions

    • Mac console – 18.1.0.113

    • Mac engine – 18.1.0.113

    • Mac client – 18.1.0.113

    • Windows client – 18.1.0.124

    • Linux client – 18.0.0.103

    Engine

    • NEWMicrosoft Azure support

    • IMPROVEDScalable Data Protection - Extended Backup Set Size Limit from 1PB to 1EB

    • IMPROVEDCloud Data Protection: Support for subpaths

    • FIXEDRemote Backup: Fixed issue with on-demand backup and restore for certain clients (#9432)

    • FIXEDLicensing: Fixed issue where backup to an external hard drive was not possible for certain licenses (#9444)

    • FIXEDLicensing: Significantly improved license loading for large number of licenses (#8835)

    • FIXEDTape Backup: Fixed crash when adding members to a set (#9338)

    • FIXEDConfiguration Management: Fixed issue where rules were not importing correctly (#9473)

    • FIXEDConfiguration Management: Fixed issue where rules were not importing correctly (#9473)

    • FIXEDNAS Support: Fixed issue where duplicating to a NAS with Solo license generated incorrect error (#9433)

    • FIXEDConcurrent Executions: Fixed issue where the number of execution units could not be reduced (#9435)

    • FIXEDProactiveAI: Fixed issue where ProactiveAI could not back up from cloud data sources (#9437)

    • FIXEDProactiveAI: Fixed issue when creating a backup set from the wizard (#9438)

    • FIXEDProactiveAI: Fixed rare crash (ex_trigcon.cpp-1696) for concurrenct polling with ProactiveAI (#9450)

    • FIXEDCloud Backup: Fixed issue where error showed "Unable to create bucket" instead of "Access denied" (#9451)

    • FIXEDImmutable Backup: Fixed issue where catalog rebuild did not preserve the immutable retention policy (#9452)

    • FIXEDBackup: Fixed rare crash (tstring.cpp-2385) when backup set is unavailable (#9457)

    • FIXEDRestore: Fixed issue where Find Files restore for multiple files results in only 1 file (#9458)

    • FIXEDConcurrent Executions: Fixed issue where execution units were reset to 2 for certain licenses (#9459)

    Console

    • IMPROVEDCloud Data Protection: Clarified support for Backblaze B2 in dropdown

    • IMPROVEDCloud Backup: Clarified support for clouds and added icons in dropdown

    Client

    • NEWWindows Client: Support for Windows 10 May 2021 Update

    Mac 18.0.0.397 – May 25, 2021

    Versions

    • Mac console – 18.0.0.397

    • Mac engine – 18.0.0.397

    • Mac client – 18.0.0.397

    • Windows client – 18.0.0.442

    • Linux client – 18.0.0.103

    Engine

    • NEWRansomware Protection with Immutable Backups

    • NEWSecurity Reporting with Geo Tracking

    • NEWImproved First Launch Experience

    • NEWCloud Data Protection

    • NEWCloud-Native Deployment

    • NEWCloud Data Protection and Cloud Backup Support for Microsoft Azure - Preview Available - Contact Sales

    • IMPROVEDDashboard: Add link to Retrospect Management Console

    • IMPROVEDStorage Groups: Enable "Storage Groups" by default

    • IMPROVEDImprove visibility for Full Disk Access

    • IMPROVEDOS: Hide system support macOS volumes

    • IMPROVEDFiltering: Excluded more types from compression selector

    • IMPROVEDSecurity: Public/private keypair generation performance dramatically improved

    • FIXEDConfiguration: Fix engine launch delay and crash after rebuilding from configs.xml (#9217)

    • FIXEDBackup: Fixed rare crash during backup due to memory overrun (#9277)

    • FIXEDBackup: Fixed issue where engine reports -1115 disk full error instead of displaying a media request (#9239)

    • FIXEDStorage Groups: Fixed issue where Use at most value is reset after a catalog rebuild (#9195)

    • FIXEDStorage Groups: Fixed "Error -1101 (file/directory not found) can't access catalog file" error from certain workflows (#8381)

    • FIXEDStorage Groups: Fixed issue where grooming preference not carried over to new backup sources (#8664)

    • FIXEDStorage Groups: Fixed issue with ProactiveAI attempting to write to unavailable destination (#8789)

    • FIXEDStorage Groups: Fixed rare issue where backups were stored in wrong location (#9231)

    • FIXEDStorage Groups: Fixed rebuild issue with 3+ members (#9292)

    • FIXEDStorage Groups: Fixed issue on MinIO for creating storage groups (#9373)

    • FIXEDStorage Groups: Fixed issue where spanning set to multiple members (#9294)

    • FIXEDProactiveAI: Fixed issue where backups stuck due to slow source response (#9244)

    • FIXEDRebuild: Fixed issue where process can fail to finish (#9256)

    • FIXEDDuplicate: Fixed issue where process can overwrite destination even if newer than source (#9260)

    Console

    • FIXEDFull Disk Access: Fixed issue where alert was incorrectly displayed when certain custom options were set (#9169)

    • FIXEDScheduling: Fixed issue where backup script schedules did not default to Monday (#9309)

    Client

    • NEWWindows Client: Support for Windows 10 October 2020 Update

    • NEWWindows Client: Support for Windows Server 2022 Preview

    • FIXEDLinux Client: Fixed issue where create date metadata is getting set to default start date for files copied from Linux client (#9317)

    Mac 17.5.2.103 – December 9, 2020

    Versions

    • Mac console – 17.5.2.103

    • Mac engine – 17.5.2.103

    • Mac client – 17.5.0.185

    • Windows client – 17.5.0.237

    • Linux client – 17.0.1.132

    Engine

    • FIXEDCloud Backup: Fixed rare crash for cloud uploads (#9082)

    Console

    • FIXEDFixed issue where Full Disk Access alert was incorrectly displayed when certain custom options were set (#9169)

    Client

    • FIXEDWindows Clients: Fixed issue where certain restores to Windows 7 resulted in "File appears incomplete" errors (#9134)

    • FIXEDLinux Clients: Fixed issue where the client ignored certain mount points (#8985)

    Mac 17.5.1.101 – October 7, 2020

    Versions

    • Mac console – 17.5.1.101

    • Mac engine – 17.5.1.101

    • Mac client – 17.5.0.185

    • Windows client – 17.5.0.237

    • Linux client – 17.0.1.132

    Engine

    • FIXEDBackup: Fixed issue that prevented simultaneous operations to storage groups (#8893)

    Mac 17.5.0.185 – September 23, 2020

    Versions

    • Mac console – 17.5.0.185

    • Mac engine – 17.5.0.185

    • Mac client – 17.5.0.185

    • Windows client – 17.5.0.237

    • Linux client – 17.0.1.132

    Engine

    • NEWCloud Certifications: Amazon S3 Virtual-Host Style paths - See details

    • NEWCloud Certifications: Alibaba Cloud

    • NEWCloud Certifications: Backblaze B2's S3 API

    • NEWCloud Certifications: Webair

    • NEWApple macOS Big Sur Support

    • NEWApple Silicon/M1 Support (using Rosetta)

    • FIXEDTransfer Backup: Fixed issue where transfer snapshot with multiple sources did not properly close set after use (#8737)

    • FIXEDProactiveAI: Fixed issue where backups could run even when script is inactive (#8739)

    • FIXEDStorage Groups: Fixed issue where backing up to a storage group while transferring results in -843 error (#8821)

    Console

    • FIXEDPerformance: Fixed issue where console could hang under certain ProactiveAI workloads (#8660)

    • FIXEDMemory Footprint: Reduced memory usage for console during operations (#8806)

    Client

    • FIXEDRestore-on-Demand: Fixed issue where restoring to a different folder changes its permissions (#8603)

    Mac 17.0.2.101 – May 13, 2020

    Versions

    • Mac console – 17.0.2.101

    • Mac engine – 17.0.2.101

    • Mac client – 17.0.2.101

    • Windows client – 17.0.2.102

    • Linux client – 17.0.1.132

    Engine

    • FIXEDStorage Groups: Fixed issue where grooming a storage group can fail (#8674)

    • FIXEDStorage Groups: Fixed issue where rebuilding a storage group can fail to delete previous catalog (#8672)

    Client

    • NEWWindows Client: Windows 10 May 2020 Update certification (Added June 2)

    Mac 17.0.1.141 – May 1, 2020

    Versions

    • Mac console – 17.0.1.141

    • Mac engine – 17.0.1.141

    • Mac client – 17.0.1.141

    • Windows client – 17.0.1.165

    • Linux client – 17.0.1.132

    Engine

    • IMPROVEDDisaster Recovery support for Mojave and Catalina - See details

    • IMPROVEDDisaster Recovery redesigned workflow for El Capitan, Sierra, and High Sierra - See details

    • IMPROVEDRestore Preflight: Include "First RBD" and "Last RDB" (#8486)

    • FIXEDStorage Groups: Fixed issue where Copy Media Set to storage group failed to report error that catalog file not be found (#8414)

    • FIXEDStorage Groups: Fixed issue where skip to new member failed if source hadn't been backed up before (#8506)

    • FIXEDStorage Groups: Fixed issue where grooming did not list correct set name in logging (#8575)

    • FIXEDStorage Groups: Fixed issue with rebuild for storage group not at the root of a drive (#8581)

    • FIXEDStorage Groups: Fixed "error -1 (unknown)" error for grooming certain storage groups (#8623)

    • FIXEDStorage Groups: Fixed issue with media requests on certain backups (#8574)

    • FIXEDStorage Groups: Fixed issue with "Use At Most" being incorrect for certain backups (#8593)

    • FIXEDStorage Groups: Fixed unicode support in storage group names (#8585)

    • FIXEDStorage Groups: Fixed issue where "LmGet: ndex = 0 < 1" appears in logs when exporting Backup Report (#8648)

    • FIXEDStorage Groups: For grooming, show correct activity name and type (#8650)

    • FIXEDBackup: Fixed issue where the incorrect path is used for backup sets and storage groups in rare cases (#8480)

    • FIXEDBackup: Fixed issue where large destinations sporadically caused incorrect media requests (#8632)

    • FIXEDProactiveAI: Fixed issue where multiple scripts with the same source would hang the discovery process (#8624)

    • FIXEDProactiveAI: Fixed issue where dialog appeared for clients not found on network (#8547)

    • FIXEDProactiveAI: Fixed memory leak during polling (#8635)

    • FIXEDSubscriptions: Fixed issue where expiration date was not updated correctly for certain engines (#8475) - See details

    • FIXEDRemote Backup: Fixed issue where link encryption prevented backup (#8395)

    • FIXEDRemote Backup: Fixed issue with not logging out clients after ProactiveAI backup (#7967)

    • FIXEDConfiguration: Fixed issue where Retrospect hung backups during export (#8454)

    • FIXEDConfiguration: Fixed issue where corrupted configuration file would cause engine to not start (#8556)

    • FIXEDLicense Manager: Fixed issue where new application license is rejected (#8474)

    • FIXEDLicense Manager: Fixed issue where user could enter multiple licenses (#4663)

    • FIXEDBackup-on-Demand: Cloud sets now supported (#8511)

    • FIXEDClient Update: Fixed issue where updating client manually caused client to need re-installation (#8530)

    • FIXEDNAS Shares: Fixed hang while browsing share with incorrect permissions (#8597)

    • FIXEDNAS Shares: Fixed issue for exported configuration of NAS share paths (#8600)

    • FIXEDInstall Retrospect: Updated icon to red for Dark Mode support (#8559)

    • FIXEDInstall Retrospect: On upgrade, rename and preserve existing configuration file (#8566)

    • FIXEDRebuild: Fixed issue where operation scanned folders outside of the set (#8555)

    Console

    • IMPROVEDDashboard: Full support for Dark Mode

    • IMPROVEDBetter alerts for Full Disk Access - See details

    • FIXEDDashboard: Fixed issue with blank view for unsupported languages (#8376)

    • FIXEDDashboard: Fixed issue with source names containing double quotes (#8652)

    Client

    • NEWLinux Client: Added AES-256 link encryption to match Windows client and Mac client

    • FIXEDMac Client: Fixed issue where binding the IP meant client would show up as not connected (#8133)

    Mac 17.0.0.149 – March 3, 2020

    Versions

    • Mac console – 17.0.0.149

    • Mac engine – 17.0.0.149

    • Mac client – 17.0.0.149

    • Windows client – 17.0.0.180

    • Linux client – 17.0.0.101

    Management Console

    • NEWDashboard displays status for backup engines

    • NEWAutomatic Onboarding for Servers and Endpoints

    • NEWAutomatic Onboarding for Retrospect Backup engines

    • NEWAutomatic Onboarding for Retrospect Virtual

    Engine

    • NEWAutomatic Onboarding with Retrospect Management Console

    • NEWNexsan E-Series/Unity Certification

    • NEW10x Faster ProactiveAI

    • NEWRestore Preflight

    • IMPROVEDInstallation: Installer has been simplified to "Install Retrospect" to install Console and Engine

    • IMPROVEDClient Discovery: Support for per-minute polling

    • FIXEDStorage Groups: Fixed UI issue for backing up more than one source and -843 log issues (#7951)

    • FIXEDStorage Groups: Fixed issue with skipping to a new member for cloud members (#8204)

    • FIXEDStorage Groups: Fixed issue with backing up to a storage group that is being rebuilt (#7959)

    • FIXEDStorage Groups: Fixed issue with large rebuilds of storage groups reporting a missing sub-catalog (#8063)

    • FIXEDStorage Groups: Fixed -843 error during snapshot transfer (#8124)

    • FIXEDStorage Groups: Fixed issue with multiple write access to the same catalog file (#8373)

    • FIXEDAutomatic Updates: Fixed issue where client update process incorrectly reports as failed with error -562 (network connection reset by peer) (#7957)

    • FIXEDConfiguration Management: Fixed issue with importing certain subvolumes from configs.xml (#7848)

    • FIXEDLogging: Fixed timezone/daylight saving time issue (#8228)

    • FIXEDCloud Backup: Fixed issue where backup will ask for media after member size has been increased (#8282)

    • FIXEDCloud Backup: Fixed issue where certain local cloud rebuilds failed (#8423)

    • FIXEDCloud Backup: Fixed issue where Dropbox performance was slower than expected (#8458)

    • FIXEDCloud Backup: Fixed issue with AWS S3 API signature v2 support (#8520)

    • FIXEDEmail Backup: Fixed issue where files chosen showed incorrect value for what is being overwritten (#8298)

    • FIXEDBackup: Fixed crash for names that contain specifier characters such as %T (#8379)

    • FIXEDBackup: Fixed issue with daylight saving time and timezones (#8289)

    • FIXEDTransfer: Fixed issue where transfer backup set transferred more snapshots than required (#8404)

    • FIXEDGrooming: Fixed issue where groom failure could cause catalog errors after a rebuild (#8457)

    Console

    • NEWOnboarding: Option to send public key to Management Console automatically

    • FIXEDSources: Add > Test Address button now returns client information (#8468)

    • FIXEDBackup Sets: Updated "Capacity" and "Free" calculations for disk and cloud media sets (#8090)

    Mac 16.6.0.114 – December 2, 2019

    Versions

    • Mac console – 16.6.0.114

    • Mac engine – 16.6.0.114

    • Mac client – 16.5.1.104

    • Windows client – 16.5.1.109

    • Linux client – 16.0.0.107

    Console

    • NEWRetrospect Console Preview - See details

    • FIXEDFixed Dark Mode for Restore Assistant "Find Files" (#8380)

    Engine

    • FIXEDManagement Console Integration: Fixed issue where customers with many old backup sets are not able to use site (#8336)

    • FIXEDEmail Protection: Fixed issues with large-scale restores from Gmail to Office 365 (#8280)

    • FIXEDCatalina Support: Fixed issue where "home" incorrectly showed up as a source (#8258)

    • FIXEDStorage Groups: Fixed issue with copy scripts not transferring the most recent backups (#8296)

    Client

    • FIXEDMac Client: Fixed crash for client volumes with names longer than 27 characters (#8322)

    • FIXEDMac Client: Fixed issue where engine did not log error for unsupported 10.6 clients (#8346)

    • FIXEDLinux Client: Fixed crash for clients using GLIBC less than 2.14 (#8317)

    Mac 16.5.1.104 – October 16, 2019

    Versions

    • Mac console – 16.5.1.104

    • Mac engine – 16.5.1.104

    • Mac client – 16.5.1.104

    • Windows client – 16.5.1.109

    • Linux client – 16.0.0.107

    Management Console

    • FIXEDSources: Added icon for Exchange databases (#8261)

    • FIXEDSources: Added icon for emailaccounts (#8266)

    • FIXEDSources: Fixed issue with how Linux volume is displayed (#8262)

    • FIXEDScripts: Correctly identify destinations are storage groups (#8267)

    • FIXEDDashboard: Fixed incorrect grouping for backup sets under "Storage Predictions" in an organization (#8259)

    • FIXEDDashboard: Names with ellipses display entire name with hover (#8260)

    Engine

    • FIXEDSources: Fixed issue where Retrospect shows the same mounted share twice (#8276)

    • FIXEDScripts: Fixed issue where schedules are not imported correctly using configuration file (#8300, #8303)

    Console

    • FIXEDmacOS Catalina: Fixed icons under non-retina screens (#8292)

    Client

    • NEWWindows Client: Windows 10 November 2019 Update certification

    Mac 16.5.0.169 – October 1, 2019

    Versions

    • Mac console – 16.5.0.169

    • Mac engine – 16.5.0.169

    • Mac client – 16.5.0.169

    • Windows client – 16.5.0.218

    • Linux client – 16.0.0.107

    Management Console

    • NEWRedesigned interface for larger environments - See details

    • NEWNew Scripts View

    • NEWNew Sources View

    • NEWNew Backup Sets View

    • NEWNew Activities View

    • NEWAbility to create and edit scripts on a specific engine

    • NEWAbility to create and edit backup sets for disk, NAS, and cloud on a specific engine

    Engine

    • NEWApple macOS Catalina support (pending final release) - See details

    • NEWCloud certification for Backblaze B2 EU Data Center

    • IMPROVEDImproved NAS support with auto-adding existing NAS share mounts

    • IMPROVEDRetrospect Solo supports NAS volumes

    • IMPROVEDClient scanning 2x faster

    • IMPROVEDSupport for 4 million folders on a single volume

    • FIXEDStorage Groups: Fixed issue where backup went to incorrect sub-catalog in rare instances (#7791)

    • FIXEDStorage Groups: Fixed issue where media verification did not work properly in certain situations (#8100)

    • FIXEDStorage Groups: Fixed issue with matching in Copy Media Set and Copy Backup scripts (#8131)

    • FIXEDStorage Groups: Fixed issue where master catalog was not correct after rebuild of multiple members (#8146)

    • FIXEDStorage Groups: Fixed issue for rebuilding cloud sets with multiple members (#8168)

    • FIXEDStorage Groups: Fixed issue where UI did not display correct information after a cloud storage group rebuild (#8215)

    • FIXEDScript: Fixed issue where customer could not add backup to Copy Backup script (#8105)

    • FIXEDCloud Backup: Enable retry mechanism when getting network error during upload to Backblaze B2 (#8130)

    • FIXEDEmail Backup: Fixed issue for restoring more email than expected after a previous restore (#8176)

    • FIXEDNAS Support: Fixed issue where "Copy only missing files" still copied files with certain attributes (#5354)

    • FIXEDNAS Support: Fixed error "MapError: unknown Mac error 34" during scanning of certain files (#8242)

    • FIXEDNAS Support: Fixed issue where Restore/Copy created empty symlink under SMB (#8232)

    Console

    • FIXEDDark Mode: Fixed predicate editor and scope button views (#8195)

    • FIXEDActivities: Fixed issue where user could not choose existing set for media request (#8233)

    Client

    • FIXEDLinux: Resolved error "fetFileSpec: ExtAttrGetData (error 61)" during client backup, no client update required (#8112)

    • FIXEDMac: Fixed issue where scan of files or folders with long non-English names resulted in incomplete scan (#8134)

    • FIXEDMac: Fixed issue where client's saved IP address not displayed properly in log as "saved ip address is" (#8132)

    Mac 16.1.2.102 – May 28, 2019

    Versions

    • Mac console – 16.1.2.102

    • Mac engine – 16.1.2.102

    • Mac client – 16.1.0.134

    • Windows client – 16.1.0.158

    • Linux client – 16.0.0.107

    Engine

    • FIXEDStorage Groups: Fixed issue with configuration import for Storage Groups (#8126)

    • FIXEDNAS: Fixed issue where certain NAS devices could no longer be found (#8121)

    • FIXEDStorage Groups: Fixed logging issue where Storage Groups added many entries for "reserve failed; error -843 (resource is in use by another operation)" (#8122)

    Mac 16.1.1.100 – May 20, 2019

    Versions

    • Mac console – 16.1.1.100

    • Mac engine – 16.1.0.134

    • Mac client – 16.1.0.134

    • Windows client – 16.1.0.158

    • Linux client – 16.0.0.107

    Engine

    • FIXEDStorage Groups: Fixed rare issue where certain backups are incomplete (#8102)

    Mac 16.1.0.134 – May 14, 2019

    Versions

    • Mac console – 16.1.0.134

    • Mac engine – 16.1.0.134

    • Mac client – 16.1.0.134

    • Windows client – 16.1.0.158

    • Linux client – 16.0.0.107

    Engine

    • NEWRetrospect Management Console: Pause/Unpause/Stop support

    • NEWRetrospect Management Console: Versions, Editions, Platforms listed

    • IMPROVEDRetrospect Management Console: Disable deployment for an existing shared script

    • IMPROVEDEmail Notifications: stopped scripts now generate email with title "Execution stopped by operator - Retrospect"

    • FIXEDStorage Groups: Fixed issue where the engine would not consistently find all catalogs during a rebuild (#8075)

    • FIXEDStorage Groups: Fixed issue where "Copy Backup" did not work with storage groups (#8094)

    • FIXEDStorage Groups: Fixed issue where rebuild failed silently with improperly named catalogs with "number dash" (#8080)

    • FIXEDStorage Groups: Fixed issue with importing XML configuration with Storage Group (#7973)

    • FIXEDBackup Set Transfer: Fixed issue where transfer across media with errors resulted in incorrect restores (#8085)

    • FIXEDTape: Fixed issue where the capacity was incorrect after set creation (#8067)

    Console

    • FIXEDSources: Added a smart tag for "All Email" (#7421)

    Client

    • NEWWindows Client: Windows 10 May 2019 Update certification

    Mac 16.0.2.101 – April 11, 2019

    Versions

    • Mac console – 16.0.2.101

    • Mac engine – 16.0.2.101

    • Mac client – 16.0.2.101

    • Windows client – 16.0.2.101

    • Linux client – 16.0.0.107

    Engine

    • FIXEDManagement Console: Fixed issue where "Deployed On" was not getting the correct date from the engine (#8012)

    • FIXEDStorage Groups: Grooming is not automatically running when a set runs out of space (#8052)

    • FIXEDRebuild: Fixed issue where disk set rebuild would leak file handles and eventually run out (#8029)

    • FIXEDRebuild: Now permitted to run when program is deferred (#8032)

    • FIXEDProactiveAI: Fixed issue where sources are left in an incorrect state during ProactiveAI backup (#8064)

    • FIXEDSigning: Fixed issue where in rare cases an empty retro.ini file is created inside engine bundle, breaking the signature (#8044)

    Console

    • FIXEDPreferences: "Export Client" and "Export Server installer and uninstaller" are now available under Console (#8036)

    Mac 16.0.1.105 – March 28, 2019

    Versions

    • Mac console – 16.0.1.105

    • Mac engine – 16.0.1.105

    • Mac client – 16.0.1.105

    • Windows client – 16.0.1.103

    • Linux client – 16.0.0.107

    Engine

    • FIXEDStorage Groups: Backup of offline client results in correct error message (#7923)

    • FIXEDStorage Groups: Manual recycle now logs master catalog name (#7938)

    • FIXEDStorage Groups: ProactiveAI now correctly uses Wake-On-LAN (WOL) packets (#8005)

    • FIXEDStorage Groups: Fixed issue for rebuilding a disk set with multiple members in the same directory (#8019)

    • FIXEDStorage Groups: Fixed issue where rebuild did not preserve grooming settings (#7994)

    • FIXEDStorage Groups: Fixed rare crash for arc.cpp-2490 during thorough catalog rebuild (#7978)

    • FIXEDStorage Groups: Fixed issue where sub-catalogs were being orphaned on startup (#7990)

    • FIXEDClient Autoupdate: process waits for all operations on a client to complete before starting (#7953)

    • FIXEDBackup Sets: Fixed issue where backup wizard gave error 0 when trying to save to a share (#7996)

    • FIXEDBackup Sets: Fixed issue where rebuild did not work for certain sets (#8011)

    • FIXEDLogging: Added missing localizations for certain log messages (#8009)

    • FIXEDPast Backups: Fixed issue with retrieving multiple backups with Windows state data in them (#7931)

    • FIXEDBackup: Fixed crash on macOS 10.9 or older with certain settings in INI (#8003)

    Console

    • FIXEDStorage Groups: Fixed issue where checkbox hidden in localized versions (#8007)

    • FIXEDStorage Groups: Fixed "Lost" checkbox in Members (#7980)

    Client

    • IMPROVEDWindows: retroclient.exe -params outputs to stdout

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