---
title: "Upgrade Eligibility Policy for Retrospect 16 for Windows and Retrospect 16 for Mac"
slug: "upgrade-eligibility-policy-for-retrospect-16-for-windows-and-retrospect-16-for-mac"
updated: 2023-11-09T04:01:02Z
published: 2023-11-09T04:01:38Z
canonical: "docs.retrospect.com/upgrade-eligibility-policy-for-retrospect-16-for-windows-and-retrospect-16-for-mac"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.retrospect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Upgrade Eligibility Policy for Retrospect 16 for Windows and Retrospect 16 for Mac

System Requirements

- **Products with current Annual Support and Maintenance (ASM) agreements** – Upgrade for free using the ASM Upgrade Wizard.
- **Retrospect 15.x for Windows or Retrospect 14.x for Mac purchases between Feb 1, 2019 through March 5, 2019** – Upgrade for free by contacting Customer Support with your license code.
- **Retrospect 12.x/15.x for Windows or Retrospect 14.x/15.x for Mac purchases before Feb 1, 2019** – See the upgrade price for your product using the Upgrade Wizard.
- **Bundled products** – Bundled versions of the product are excluded from upgrade pricing.

Last Update: March 5, 2019