---
title: "Upgrade Eligibility Policy for Retrospect 12 for Windows and Retrospect 14 for Mac"
slug: "upgrade-eligibility-policy-for-retrospect-12-for-windows-and-retrospect-14-for-mac"
updated: 2023-11-09T04:01:02Z
published: 2023-11-09T04:01:38Z
canonical: "docs.retrospect.com/upgrade-eligibility-policy-for-retrospect-12-for-windows-and-retrospect-14-for-mac"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.retrospect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Upgrade Eligibility Policy for Retrospect 12 for Windows and Retrospect 14 for Mac

System Requirements

– Upgrade for free using the ASM Upgrade Wizard.

– Upgrade for free by contacting Customer Support with your license code.

– See the upgrade price for your product using the Upgrade Wizard.

– Bundled versions of the product are excluded from upgrade pricing.

Last Update: March 7, 2017