--- title: "Upgrade Eligibility Policy for Retrospect 10 for Windows and Retrospect 12 for Mac" slug: "upgrade-eligibility-policy-for-retrospect-10-for-windows-and-retrospect-12-for-mac" updated: 2023-10-24T23:32:31Z published: 2023-10-24T23:32:59Z canonical: "docs.retrospect.com/upgrade-eligibility-policy-for-retrospect-10-for-windows-and-retrospect-12-for-mac" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.retrospect.com/llms.txt > Use this file to discover all available pages before exploring further. # Upgrade Eligibility Policy for Retrospect 10 for Windows and Retrospect 12 for Mac – Upgrade for free using the ASM Upgrade Wizard. – Upgrade for free by contacting Customer Support with your license code. – See the upgrade price for your product using the Upgrade Wizard. – Bundled versions of the product are excluded from upgrade pricing. Last Update: December 16, 2014