Communication errors with VXA-320 tape drives

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Some VXA-320 tape drives respond to a different command length than other VXA-320 drives. Unfortunately, Retrospect cannot resolve this difference without user intervention. If your VXA-320 drive exhibits communication problems with Retrospect, such as “incorrect scsiServiceResponse” messages displaying in the Mac OS X system log (viewable with the Console application in /Applications/Utilities/), then you will need to edit the retro.ini settings file to correct the problem

To edit the retro.ini file, take these steps:

In the Retrospect System Preferences pane, stop the Retrospect Engine.

Locate the retro.ini file at

Open the retro.ini file with a text editor, such as TextEdit.

Add the following lines to the end of the existing text:

Save the edited retro.ini file.

Start the Retrospect Engine in System Preferences pane.

Last Update: February 14, 2012